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Is pricing available before I book a service?
Is pricing available before I book a service?
Absolutely! Maven provides clear, upfront pricing. Just click 'BOOK NOW' to view our rates.
How can I keep my carpet and upholstery in good condition for longer?
How can I keep my carpet and upholstery in good condition for longer?
Scheduling regular steam cleaning (every 6–12 months) helps remove deep-seated dirt and prolongs the lifespan of your fabrics. We offer a reminder service—just let us know if you'd like a notification 6 or 12 months after your last cleaning!
Are all stains removable?
Are all stains removable?
Our Maven technicians use hot water extraction—a scientifically proven method—along with top-grade stain removers. Most stains can be eliminated, but some, like bleach damage or wear from heavy foot traffic, may be permanent.
How soon will my carpet or upholstery dry after steam cleaning?
How soon will my carpet or upholstery dry after steam cleaning?
Drying time depends on material and pile thickness. Carpets will feel slightly damp post-cleaning, so we suggest wearing clean footwear. Full drying typically happens within 24 hours.
Do you move furniture when cleaning?
Do you move furniture when cleaning?
For safety and insurance reasons, we don’t move large furniture. However, we can shift smaller items and place protective tin foil under furniture legs to avoid staining when repositioned.
What kind of training do Maven technicians receive?
What kind of training do Maven technicians receive?
Every Maven technician is certified in hot water extraction (HWE), the most effective cleaning method—outperforming dry or chemical-based alternatives. They also meet or exceed IICRC standards for exceptional service quality.
How frequently should I get my carpets steam cleaned?
How frequently should I get my carpets steam cleaned?
For optimal carpet care, the Carpet and Rug Institute recommends professional deep cleaning every 12–18 months. Many carpet warranties also require this to stay valid—check your warranty or consult your retailer for specifics.
How long until my carpet dries after cleaning?
How long until my carpet dries after cleaning?
Drying time depends on humidity, temperature, and airflow. Under ideal conditions, carpets can dry in a few hours, but never longer than 24 hours. Wear clean shoes or slippers in the meantime to avoid disruptions!
Can dirt actually harm my carpet?
Can dirt actually harm my carpet?
Yes! Dirt particles act like tiny blades, cutting into carpet fibers with every step. The fuzz in your vacuum bag? That’s shredded carpet fibers. Routine cleaning and protective treatments help prevent this damage.
How can I maintain my carpet between professional cleanings?
How can I maintain my carpet between professional cleanings?
Vacuum high-traffic areas twice weekly and the rest at least once a week. This reduces soil buildup, since oily residues attract more dirt over time.
Will you move furniture when cleaning?
Will you move furniture when cleaning?
For safety and insurance reasons, we don’t move large furniture. We can relocate smaller items and place tin foil under legs to prevent stains when repositioning.
Do I need to clear all furniture before cleaning?
Do I need to clear all furniture before cleaning?
Not necessarily. Many clients only clean high-traffic areas, as dirt rarely accumulates under stationary furniture. Focus on the spaces that get the most use.
What cleaning method do you use?
What cleaning method do you use?
We use Hot Water Extraction (HWE), the gold standard for deep cleaning. Our truck-mounted or portable systems adjust water temperature from warm to boiling for tailored results. Professional equipment ensures superior cleaning!
Is DIY cleaning as effective as professional service?
Is DIY cleaning as effective as professional service?
No. Rental machines lack the heat, pressure, and expertise of professional-grade systems, often leaving residues. Professionals use IICRC-certified methods and meet warranty requirements.
Does frequent professional cleaning damage carpets?
Does frequent professional cleaning damage carpets?
No—the IICRC advises annual cleanings to prolong carpet life. Waiting until carpets look dirty allows abrasive soils to cause irreversible harm. Regular cleaning prevents this.
Are carpets bad for allergies? Should I remove them?
Are carpets bad for allergies? Should I remove them?
Studies show carpets trap allergens better than hard floors, keeping them out of the air. Regular vacuuming and professional cleaning maintain a healthier environment.
Should I use a carpet protectant after cleaning?
Should I use a carpet protectant after cleaning?
Yes! Protectants repel spills and dirt, extending your carpet’s life. We apply it post-cleaning for even coverage, delivering proven protection.
How does carpet protectant work?
How does carpet protectant work?
It fills microscopic scratches in fibers caused by daily wear, smoothing the surface so dirt has fewer places to cling. This reduces buildup and extends carpet longevity.
How long does upholstery take to dry after cleaning?
How long does upholstery take to dry after cleaning?
Drying time varies based on humidity, room temperature, fabric type, and pile thickness. Typically, upholstery dries fully within 24 hours. To speed up drying, periodically adjust cushions to allow airflow on all sides.
Do you perform upholstery cleaning in my home?
Do you perform upholstery cleaning in my home?
Absolutely! We provide mobile cleaning services for your convenience. Our team takes great care in your home—using moving blankets to protect floors and minimizing disruptions. While our equipment can be moderately noisy, we strive to make the process smooth and comfortable. Let us know if you have any special requests!
How do I identify my furniture’s fabric type?
How do I identify my furniture’s fabric type?
Look for the manufacturer’s tag, usually located underneath cushions or on the frame. It lists fabric details and cleaning codes. Most upholstery can be safely steam cleaned (Hot Water Extraction).
How do I know if steam cleaning is safe for my furniture?
How do I know if steam cleaning is safe for my furniture?
Snap a photo and send it to us! We’ll evaluate the material and confirm whether steam cleaning is suitable.
Should I apply fabric protector (like Scotchgard) to my furniture?
Should I apply fabric protector (like Scotchgard) to my furniture?
It depends on the fabric. We generally avoid protectants on two-tone materials, as they can stiffen fibers and alter the natural look. Ask our technicians for personalized recommendations!
Do you clean area rugs in my home?
Do you clean area rugs in my home?
Yes! We bring our professional cleaning equipment to your home for convenience. To protect your floors, we use moving blankets and absorbent towels to prevent excess moisture. Our hot water extraction method sprays and vacuums simultaneously, so most rugs won’t get damp underneath. However, some rugs may require a protective tarp during cleaning. For heavily soiled rugs (like those with pet accidents), we might recommend professional immersion cleaning at a rug plant—though in some cases, replacement may be more cost-effective. Contact us for a personalized recommendation!
Can I drop off my rug for cleaning?
Can I drop off my rug for cleaning?
Availability varies by location. Reach out to us, and we’ll let you know your options!
What cleaning method do you use for rugs?
What cleaning method do you use for rugs?
We use hot water extraction—the gold standard for deep cleaning—with specialized rug-safe detergents to ensure thorough yet gentle cleaning.
Is mobile detailing available at my location?
Is mobile detailing available at my location?
Yes! We come to you for maximum convenience. Some locations may also accept drop-off appointments—contact us to check availability.
What does interior detailing include?
What does interior detailing include?
We deep clean every interior surface, including all windows (inside and out). For specific examples of our work, just ask—we're happy to provide references!
What sets your service apart?
What sets your service apart?
Our professional-grade extractors remove stubborn contaminants like salt residues and seat stains that others can't. Plus, our specialized equipment lets us work faster than typical mobile detailers.
Do you provide exterior detailing services?
Do you provide exterior detailing services?
We specialize exclusively in interior detailing, which allows us to focus on perfecting our advanced hot water extraction techniques.
Will bad weather cancel my appointment?
Will bad weather cancel my appointment?
We can work in light rain, but heavy downpours may require rescheduling to ensure proper service and protect your vehicle.